Administrative Services and Facilities Managers
Additional Information
Duties
They usually do the following:
- Managing administrative and clerical staff.
- Set departmental goals and timelines.
- Organize and track data.
- Recommend policy or procedural changes, such as reevaluating supply levels or keeping better records.
- Observe the facilities for safety, security, and general upkeep.
- Maintain machinery, electrical, and mechanical systems in good working order.
- Environmental, health, and safety regulations must be followed.
Administrative services and facilities managers manage a wide range of operations to ensure smooth company operation. Managers may be in charge of mail, printing, copying, recordkeeping, security, facility maintenance, recycling, and waste disposal.
Position duties and responsibilities are subject to change. An administrative services manager may be responsible for ensuring the company has what it needs. Employee morale and cash flow are two factors that a manager who coordinates space allocation may consider.
Administrators and facilities managers may examine office equipment and energy use. They may also plan for equipment maintenance and replacement, such as computers.
Administrative service managers have many roles.
Facility managers oversee buildings, grounds, equipment, and supplies. They oversee daily operations and maintenance as well as project management and planning.
A facility manager may be in charge of overseeing renovations to increase productivity or comply with new safety, health, and environmental regulations. They may suggest ways to save energy or reduce waste. They also keep an eye on the facilities to ensure their safety and security. Facilities managers also supervise groundskeepers, building cleaners, and other maintenance and repair workers.
Records and information managers are in charge of corporate records. Staff are held accountable for adhering to company policies on record-keeping and information management. They can manage on-site and off-site records centers. These managers closely coordinate with legal and IT departments. Records and information managers do not handle medical records.
Education
A bachelor's degree in business or a similar subject is often required for administrative services and facilities managers. Some people, however, only need a high school education to get a job in the industry.
Experiential Learning
Managers of administrative and facility services must have relevant professional experience that demonstrates their ability to lead and manage. As a general maintenance and repair worker or cost estimator, a facilities manager should have some expertise in company operations, project management, and building maintenance. You should have administrative or business operations experience in recordkeeping to be a records and information manager Paralegal or legal assistant expertise is typically required for records and information managers in the legal profession.
Registration, Certification, and Licensing
Professional certification may provide job applicants an edge over those without it, even if it isn't necessary.
Certifications are available from a number of professional organizations for administrative and facility managers. International Facility Management Association (IFMA) is one of the several groups that provide certifications that focus on facility management. The Institute of Certified Records Managers (ICRM), for records and information managers, and the ARMA International, for individuals who specialize in information governance, both provide certification.
Qualities that may matter
Analytical capabilities. An organization's administrative services and facilities managers must be able to look at its processes for methods to streamline them.
The ability to communicate. In many cases, facility and administrative services managers collaborate with one another. Oral and written communication skills are a prerequisite.
Dedicated to accuracy. A wide range of responsibilities fall on the shoulders of administrative services and facilities managers, including monitoring compliance with building codes and overseeing the procurement of new equipment.
The ability to lead. Administrative services and facilities managers must be able to inspire their staff and deal with issues as they emerge in their roles of leading and organizing the organization's activities.
Pay
The median annual wage for administrative services managers was $108,390 in May 2024. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $64,740, and the highest 10 percent earned more than $200,010.
Job Projections
Overall employment of administrative services and facilities managers is projected to grow 6 percent from 2023 to 2033, faster than the average for all occupations.